Reciprocal Technologies Blog Page 1
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.
A VoIP (Voice over Internet Protocol) signal uses the Internet instead of using a traditional phone infrastructure. Let’s review the concept of VoIP and how companies can use it to their advantage. What is VoIP? Voice over Internet Protocol is simply an effective way to transfer voice and data from one phone or device to another. Using it allows you...
Network security is paramount to a business’ success with the number of security incidents and data breaches that could potentially upend it. While this sounds like a task of marginally epic proportions, managing your security can be greatly simplified via a few basic activities. Let’s go over four such security-boosting actions that you should direct your attention to. Patch Management...
Business success is often tied to the quality of your business relationships. There are a lot of people you need to trust: your vendors to get you whatever supplies you need, your team to complete their responsibilities without letting in threats, and your customers to turn to you for what they need. Unfortunately, cybercriminals are willing to take advantage of...
Last week we took a look at some of the flagship smartphones that are on the market to give you a good idea of this year’s cream of the proverbial crop, but in 2020 smartphone innovation has taken a big leap forward. Today, we take a look at some of the devices that are pushing the envelope in the smartphone...
Your technology infrastructure is perhaps one of the most important elements for your business, which means that you need to be sure that it is always prepared to perform as it should. Unfortunately, this can sometimes be a challenge. Let’s go over how you can address this challenge so that you can accomplish as much as possible. Examining the Importance...
As much as we all rely on emails throughout the workday, they can be an intense pain to manage, which only makes it a hassle to deal with and can actively make it less useful for your users. We want to help you avoid this outcome, so we’re sharing a few tips to make the management of your email that...
For the modern business, collaboration has to be one of the priority aims. It can cut costs, produce better products and services, and can help a company provide great customer service. Some companies just haven’t figured out how to do it yet. Today, we will take a look at three reasons why your business continues to fail at collaboration. #1...
Data is one of the most valuable assets there is today, which is why any business should consider its security a prerogative. This can admittedly be a lot, which is why we’ve taken the liberty of preparing a few tips to help you get started on the right path. These may also help those in the middle of the process...
COVID-19 is still a factor that businesses need to consider, especially in terms of their continued operations. With major adjustments required to stay open, many small and medium-sized businesses will need to accept the situation their business is in and implement changes. Fortunately, research that Salesforce summarized in their fourth Small & Medium Business Trends Report suggests that this is...
With the 2020 U.S. Election under a month away, there has been a lot of concern that outside interests would try to influence the results. Microsoft has recently disrupted a huge coordinated hacking effort that had designs of altering the election infrastructure needed for a fair and secure election. Let’s take a look at the effort and Microsoft’s response in...
Remote collaboration, especially online meetings, have recently surged in popularity amongst businesses. However, as this has happened, many new adopters have gotten the impression that they just can’t accomplish as much as they could otherwise. To help readjust this perspective, we wanted to share a few productivity tips to apply to your next remote (or even in-person) meeting. Establish a...
One of the biggest questions that was routinely asked to IT administrators before the COVID-19 pandemic shifted everything was, “How can we use the Internet of Things to Improve Your Business?” The answer isn’t as simple as you might think. Today, we will look at what benefits the Internet of Things can present to you and whether or not they...
Shadow IT, despite its melodramatic name, is nothing to be trifled with. Shadow IT is the term given to rogue technology and software being installed in your business without being reviewed or approved by IT. It has always given in-house operations difficulties, and remote work has made it an even bigger problem than before. Considering this, let’s discuss how shadow...
Phishing attacks are a very common threat nowadays. Between the classic message from a supposed Nigerian Prince to a sudden and urgent email from the bank with attachment in tow, we’ve all seen our share of them. That’s the trick to stopping them—being able to spot them. Let’s go over five signals that a message may be a phishing attempt....
When you take a long look at cybersecurity, you need to understand that the main purpose of it is to protect people’s ideas, people’s identities, and people’s effort. It isn’t all about protecting money, even though that obviously is a consideration. This notion led us to a thought experiment that Gizmodo recently undertook: What would happen if all the data...
A wireless network is one of the most useful technologies you have in your home or office. Oftentimes, however, it is set up quickly and will have a hard time broadcasting a signal to the corners of your office. Today, we will discuss ways to ensure that your business (or your home) has the coverage you need it to have,...
Today’s software solutions are hugely benefited by the collaborative capabilities that are now included in them, but this is not to say that there isn’t the potential for confusion as people make changes to documents. Some software lets you track these changes, which is particularly useful in particularly dense applications like Microsoft Excel. For this week’s tip, we’ll show you...
When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business. Enhanced...
While businesses have always needed to focus on their data security, the COVID-19 pandemic has only made this more of a challenge. Let’s go over why this is, and how many industries (especially the healthcare industry) have had to adjust as a result. How COVID-19 and Cybercrime are Connected Cybercriminals are notoriously opportunistic, and so will not hesitate to work...
Security is always a business priority, and with so many business needs now fulfilled digitally, it is critical that cybersecurity has a strong presence in organizations big and small. Nowadays, collaboration solutions have also had even greater importance in the workplace, making tools like email completely essential. Unfortunately, this gives cybercriminals an increased opportunity to use it as a means...