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Reciprocal Technologies Blog
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.
Reciprocal Technologies Blog
Managed IT is a commonly used term used to describe a broad suite of IT services for organizations. It’s the virtual IT equivalent of managed care (i.e., managed IT vs. cybersecurity), meaning it helps improve the quality of protection through various processes and technologies to manage risk, such as outsourcing some systems.
Cybersecurity is a complicated and ever-changing concept, as...
Communication is a major part of any relationship. In business, there is no way to have a positive working relationship without great communication. A lot of time and effort goes into getting your employees the tools they need to potentially be successful, but without the right mindset and practices, nothing will go the way you anticipate. Let’s look at four...
As the business world becomes increasingly digitized, an ever-increasing number of cyber crimes are being perpetrated. One particularly insidious crime is phishing when someone attempts to steal sensitive information such as usernames, passwords, and credit card numbers. Unlike a virus or ransomware attack, which can cause your computer to behave erratically and become unusable, phishing scams are often tough to...
Without computers, today’s world would be unrecognizable. Someone rarely goes for more than a few days without using a computer for anything. We can use our devices for simple action like paying bills or something fun like playing a game or browsing the internet.
Computers are an absolute necessity for the vast majority of workers in today’s workforce. Maintaining our...
Endpoint protection is securing an organization’s software and hardware devices from malicious attacks. It can be accomplished by deploying antivirus software, running firewalls, or providing a robust content filtering mechanism. Most organizations use these methods to ensure that their devices are protected against known and new threats.
1. Importance of Endpoint Protection
Most IT professionals believe that endpoint protection is...
Many companies are adopting a cloud-based strategy for their business productivity. Businesses all over the world can now use the power of the cloud to promote collaboration and efficiency among their employees.
Creating a cloud-based workplace is not as expensive and difficult as businesses think. Many companies are already enjoying flexible cloud computing services that allow them to achieve maximum...
Managed IT services from a Managed Service Provider can be a very powerful tool for any organization. Whether you’re a small startup or a Fortune 500 company, MSP’s will undoubtedly help you reach your goals more quickly and efficiently. However, many companies struggle to implement these services effectively because they don’t know where to start. A “Whack-a-Mole” approach to IT...
Cybersecurity is a real challenge for businesses of all sizes. The point of concern is the rise of cybercriminal organizations and the increasing sophistication of their attacks. Companies need to get prepared. They must deal with lost data, brand reputation damage, and even theft. But there’s a solution: educating your employees about cybersecurity practices can help keep your business safe...
Collaboration is key in the business world, but it’s not always as easy or as simple as it might seem at first glance. Naturally, when you try to get people to work together, you add even more moving parts to the puzzle, and if you aren’t careful, you can accidentally influence your bottom line, and not in a good way....
Business technology is far from the easiest thing to manage, and it’s mostly because managing technology is not the sole focus of companies (unless you’re us, of course). If you can’t overcome your IT challenges, your business could be held back needlessly. Let’s go over some of the common issues your organization might face with regards to technology management and...
Phishing is a serious matter, so serious that it is responsible for a quarter of all data breaches. Therefore, you need to consider it a threat to your business, whether you think these attacks are obvious or not. Phishing is a popular tool in the hacker’s arsenal, so you should be prepared to address it with your staff to preserve...
It’s no shock that business executives are already busy enough, but you need to add “knowing more about your IT infrastructure” to that list if you haven’t already done so. It’s critical that you are on the same page as your IT staff, and this relationship will fuel productive relations with both your technology and the staff utilizing it.
Let’s...
Ransomware does not discriminate by industry, audience, business size, or otherwise. It will always be a threat to your organization, no matter what you do or who you serve. Let’s take a look at some of the commonly targeted industries that ransomware is used against.
Industries Commonly Attacked by Ransomware
Ransomware can be used against all kinds of businesses, including...
You can prevent most problems with your technology infrastructure just by administering basic maintenance to it from time to time. Some companies, however, don’t have in-house IT departments to work toward this goal, and we understand this. That’s why managed services exist, though!
Let’s look at why you shouldn’t wait for your technology to break down before you address its...
Businesses today need to have a robust and secure wireless network, but building one isn’t always that easy. Since there are a lot of machines that use your business’ Wi-Fi—from core machines that are essential to your business’ productivity, to IoT devices that your employees or customers bring onto the network—it is important to understand how best to structure your...
Sometimes security breaches and hacking attacks come from the most unlikely of sources, even going so far as to utilize trusted applications to infect an endpoint or network. This is the case with a new phishing attack which uses the Calculator application that comes built-in with Windows in a very creative way. This is just one example of how hackers...
We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and...
Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.
You Can Track
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With all the doom and gloom surrounding cybersecurity, it’s easy to get lost in the negative aspect of technology advancement. That being said, however, we do really love technology, and advancements in smartphone technology, in particular, have made amazing strides and led to great achievements in business and elsewhere. We just wanted to take today to appreciate smartphones and how...
Mobile devices are crucial to the productivity and success of modern businesses, but they bring with them countless opportunities for security risks and issues. To combat this, you need to be cognizant of these risks and manage the permissions of your applications. Let’s discuss how you can manage the permissions you grant applications on your Android smartphone.