Reciprocal Technologies Blog
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Business


There is a lot made of the importance of productivity when it comes to running a business. Of course, without a consistent output, revenue growth is impossible. As a result, many workers expect the same kind of effort that they give. When they don’t see that effort, tensions can get high and they can get stressed out pretty easily. Today,...


Businesses today have more options than ever before for their needs. With so many vendors available outside your typical in-house office environment, you can get most of the services you need via outsourcing. That said, there are certain processes you shouldn’t outsource, even if you think it might be a good idea.
Administration
You shouldn’t be outsourcing the jobs of...


Remote work doesn’t come without its fair share of issues, but with a little creativity and ingenuity, you can help your remote employees overcome them. Let’s examine structured problem solving, a particularly helpful approach to issue resolution that can help your team be more productive throughout the workday.
Structured Problem Solving Explained
When you take a good look at business...


These days, it feels like there are risks around just about every corner that could affect your business. This can make it hard to navigate the challenges of running your company in an efficient way. Let’s examine some of the risks your average small business might encounter, as well as what you can do about them.
Issues with Network Security
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It’s no shock that business executives are already busy enough, but you need to add “knowing more about your IT infrastructure” to that list if you haven’t already done so. It’s critical that you are on the same page as your IT staff, and this relationship will fuel productive relations with both your technology and the staff utilizing it.
Let’s...


Ransomware does not discriminate by industry, audience, business size, or otherwise. It will always be a threat to your organization, no matter what you do or who you serve. Let’s take a look at some of the commonly targeted industries that ransomware is used against.
Industries Commonly Attacked by Ransomware
Ransomware can be used against all kinds of businesses, including...


As we enter the third quarter of the year, now is as good a time as ever to reevaluate how you are spending your IT budget. According to Gartner, your IT spending might actually be increasing, assuming it’s in line with what your organization wants and needs. Are you being intentional with your IT spending? Where are you investing it?...


Your business runs on its data, and without an infrastructure to support your operations, your productivity will be dead in the water. Most businesses choose to host their data on servers, and if you know anything about these complex pieces of machinery, you know that managing and maintaining them can be an involved process. Let’s go over some best practices...


Managers and employees might work for the same company, but the reality is that their responsibilities and experiences are two very different things. When you promote someone new to management, or if you join their ranks for yourself, you’ll have to keep certain practices in mind. Let’s go over some of these practices and how IT can ease some of...


When a workforce can sustain high levels of productivity, the business they work for tends to grow fairly rapidly. Unfortunately, there are hundreds of reasons why your staff’s productivity wanes; and, yes, some of them are your fault. One element that you may not have put too much stock into is the fact that people tend to be more productive...


With so many employees working outside the confines of the office environment, communication solutions are more important now than they have ever been. While you might be used to your traditional telephone infrastructure, we’re sorry to say that it’s simply not going to cut it any longer. We recommend you make the shift to VoIP, or Voice over IP, as...


Global supply chain shortages have been affecting businesses of all types for the better part of two years. For businesses that deal in computing, this problem has seen a jump in the price of some computer components, an inability to get some, and overall an interruption in their ability to supply the insatiable demand for technology. Today, we’d thought we’d...


When budgeting capital for your company’s technology, it isn’t always simple to know how much to allocate. In fact, a lot of times it can be a convoluted and troublesome experience. Our consultants spend quite a bit of time and effort working out workable budgets for our clients and today, we thought we would talk about how we come about...


There is a lot to say about having the right IT, but at some point, you have to ask if you are receiving diminishing returns on your investments. Implementing too much technology can be a very real problem, especially in terms of the software you choose to implement. Let’s take a look at some of the warning signs and see...