Reciprocal Technologies Blog
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

VoIP


VoIP technology has revolutionized the way businesses communicate, offering productivity tools and features designed to streamline operations. VoIP (Voice over Internet Protocol) allows businesses to make and receive calls from any phone in their building or remotely, without relying on traditional telephone systems. Common VoIP features include auto attendant, call forwarding, call routing, caller ID blocking, and more—these all combine...


Communications are important for small businesses, but how much do you pay attention to your telephone system? While it might have been useful in the past, chances are your team members and clients are communicating with you in different ways, rendering your telephone system, more or less, obsolete—at least the traditional telephone systems, anyway.
Compared to other options like Voice...


Your employees will look to you to provide guidance throughout the workday, so you should do your best to use the communication mediums at your disposal to stay in touch with them. Granted, the average business has many different ways of communicating information to employees, especially in the wake of a global pandemic which forced many employees to work remotely....


Ever since the telephone made its debut in the office environment, businesses have utilized it to at least some extent. Nowadays, VoIP, or Voice over Internet Protocol, has taken the capabilities of the telephone to the next level by offering businesses even more dynamic and flexible options for communication.
Here are some of the benefits that your business can expect...


With so many employees working outside the confines of the office environment, communication solutions are more important now than they have ever been. While you might be used to your traditional telephone infrastructure, we’re sorry to say that it’s simply not going to cut it any longer. We recommend you make the shift to VoIP, or Voice over IP, as...


Investment in communications is one way that any company can improve operations and everything that comes along with them. There are many options out there to improve communications, but few have the same impact on your bottom line as Voice over Internet Protocol (VoIP).
The fact of the matter is that traditional technologies are no longer enough to get by...


Believe it or not, there was a time when a technology as prevalent as the landline was an exciting new solution for businesses, but that time has long since passed. These days, there are better options available for your communications needs. In fact, these modern tools might just be powerful enough to convince you to ditch your landline entirely in...


Many businesses experience a similar scenario when dealing with their telephony—one where an extremely expensive solution limits their capabilities… unless, of course, they are willing to fork over more of their available budget. VoIP, or Voice over Internet Protocol, is another option that can help fix both issues at once. Let’s take a few moments to review how VoIP does...


A VoIP (Voice over Internet Protocol) signal uses the Internet instead of using a traditional phone infrastructure. Let’s review the concept of VoIP and how companies can use it to their advantage.
What is VoIP?
Voice over Internet Protocol is simply an effective way to transfer voice and data from one phone or device to another. Using it allows you...


While remote work can be a hugely popular and successful strategy to ensure your business’ goals are accomplished, remote meetings can often offer up challenges for those that aren’t used to them. For this week’s tip, we’re offering three ways that you can help make these meetings easier to manage.
1. Assign Responsibilities to Your Team Members
Conferencing technology can...