Reciprocal Technologies Blog
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.



While artificial intelligence is being adopted across numerous industries, one that many people may not think of is the cybercrime industry. Fortunately, AI can also be used to stop some forms of cybercrime, such as phishing. Let’s talk about how AI might soon be an integral part of your phishing prevention.
How Can AI Help You Stop Phishing?
First, it...


Email is crucial to the success of any business, but it also might contain sensitive information that is meant for the eyes of your organization—and its clients—only. Most modern email platforms give you tools you need to secure your email solution, so let’s go over how you might enable these features and what they look like.
For the purposes of...


Sometimes, I kind of miss the oh-too-obvious spam emails that were once the norm. You know, the kind that were supposedly from some usurped royal who needed your assistance to reclaim their rightful place on the throne, or from some absurdly attractive individual who seemed to be coming on to you. Sure, at the time it was annoying, but compared...


How often do you find yourself with a full inbox, but you don’t want to delete the messages for fear there is something important in them? You could spend time digging through your inbox every time to find the important message, or you could archive them so you can find them later. Microsoft Outlook has a built-in archival feature that...


Your employees will look to you to provide guidance throughout the workday, so you should do your best to use the communication mediums at your disposal to stay in touch with them. Granted, the average business has many different ways of communicating information to employees, especially in the wake of a global pandemic which forced many employees to work remotely....


If you have ever tried to wrestle with an out-of-control inbox, then you know it can be a challenge. You receive countless emails every day, and if you don’t find a way to handle them all, it can be challenging to stay on task. How can you make sure that your inbox organization isn’t putting your productivity on the line?...


Efficiency is great, but it should never come at the cost of boundaries. A perfect example of this is your work email address. It might be easy to use it to subscribe to an online service, like Netflix, but this is far from the best idea. Let’s take a look at why it might be a bad idea to breach...


How often do you look at your email solution and think, “Wow, managing this thing takes up so much of our time. What would it be like to take that time and apply it elsewhere?” Today, businesses have all kinds of options for managing their email communications, one of which is email hosting provided through a managed service provider.
Your...


Wrangling an email inbox that has been left to its own devices for months can be a challenge, especially for those who sign up for email lists and never unsubscribe from anything. If this sounds like you, be sure to read on and discover ways that you can finally take back control of your email inbox.
First, we need to...


As much as we all rely on emails throughout the workday, they can be an intense pain to manage, which only makes it a hassle to deal with and can actively make it less useful for your users. We want to help you avoid this outcome, so we’re sharing a few tips to make the management of your email that...


Security is always a business priority, and with so many business needs now fulfilled digitally, it is critical that cybersecurity has a strong presence in organizations big and small. Nowadays, collaboration solutions have also had even greater importance in the workplace, making tools like email completely essential. Unfortunately, this gives cybercriminals an increased opportunity to use it as a means...


While remote work can be a hugely popular and successful strategy to ensure your business’ goals are accomplished, remote meetings can often offer up challenges for those that aren’t used to them. For this week’s tip, we’re offering three ways that you can help make these meetings easier to manage.
1. Assign Responsibilities to Your Team Members
Conferencing technology can...


Let’s take a look at a real-world scenario that I ran into a few weeks ago with a family friend. For the sake of this story, let’s call him Bob. Bob lost access to a pretty important online account.
Bob had mentioned that he wasn’t able to log in to his Facebook account anymore and was wondering if I could...


Let’s face it – you’d be hard-pressed at this point to find someone who wasn’t fairly confident about their use of email in the office. However, the way they are currently using their email may not be the most efficient. This week, we’re focusing our tips on how to better use your email.
In order to compile their annual Email...


Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.
Managing Email Like
...

With technologies like machine learning and artificial intelligence entering further into our daily lives, what was once science fiction is becoming fact – assisting our lives (which most would agree is better than threatening our lives). For this week’s tip, we’ll show you how to leverage machine learning in a very basic way: in the Android version of Gmail’s Smart...