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Reciprocal Technologies Blog
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.
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Your business might have a full-time IT person, but it also might not have one, and in cases like this, you might find yourself waiting to call your go-to person until you are experiencing a full-blown problem. The reality is that your internal, non-IT staff should not be responsible for the job of your IT department, and if you are...
Technology is a major player in today’s business environment, and in most cases, companies have someone in their executive suite whose sole purpose is overseeing their technology systems. This individual—the Chief Information Officer, or CIO—is incredibly important to the everyday operations of businesses.
They might not all be called CIOs and their duties might vary, but there are common threads...
Cloud computing is used by just about all businesses in some capacity, but how much should your company rely on it for its important functions? Let’s discuss some of the options you have for your cloud computing infrastructure and how it can all contribute to your business’ continued success.
First, let’s take a closer look at what “the cloud” really...
Worker burnout is more prevalent than ever, and it can lead employees to experience negative effects such as stress, exhaustion, depression, and frustration. Do you see any of these symptoms in your IT workers? Let’s take a closer look at how burnout is impacting the IT industry and your IT talent, as well as some ways you can address it....
Do you have technology problems with your business? If so, you’re not alone; countless small businesses all over struggle with maintaining their technology, and it’s not due to any fault of their own. If anything, it’s a combination of limited resources and limited time. How does working with a managed service provider help to mitigate both of these problems? Well,...
Look, we get it… it’s one thing to hear it from “those IT guys” about how important software updates are. We’re into this stuff, after all, so we worry about things like that more. However, we’re hoping that a warning from Homeland Security to update Google Chrome will have a little more weight.
Yes, that’s right: Homeland Security wants you...
Your IT budget might be a mess or it might be on point, but regardless of where you are on that front, you’ll come to face some situations that could be handled better. Today, you can optimize some of the most egregious financial requirements your business has regarding your technology–its IT support costs–by translating the unpredictably variable costs you likely...
Your technology infrastructure is perhaps one of the most important elements for your business, which means that you need to be sure that it is always prepared to perform as it should. Unfortunately, this can sometimes be a challenge. Let’s go over how you can address this challenge so that you can accomplish as much as possible.
Examining the Importance
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As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share...
If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.
What Does This Documentation Include?
All there is to know about every piece of technology you rely upon can easily be divided between your hardware...
When a person reaches out to you for your business acumen, you help them because you know more than they do. Why else would they ask? The best thing you can do for your business is to use technology effectively. The only way you’ll know you are doing that is if you see the increased productivity, efficiency, and profitability often...
When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.
Basically, there seems to be an assumption that, if someone uses a particular piece of...
Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.
Ugh. Reacting. That’s literally the opposite of...
It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like...
You provide a good or service to your clients, and therefore, could be considered a vendor to them. Similarly, your organization depends on the goods and services of other organizations, making your business a client as well. All of this can become quite complicated and convoluted, which brings up the question of how you’re managing all of these loose ends....
Technology is critical to the success of your business. You rely on it for productivity, efficiency, and security. Your organization can’t run as intended without constant access to important data and systems. If a business can’t afford to maintain and implement adequate technology solutions, they will often pay untrained employees to do what they can, but this comes with too...