Reciprocal Technologies Blog Page 1
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.
If there is any computing device that has fully entered the mainstream, it’s the smartphone. This means that there is public demand for the best – and manufacturers pay attention, regularly rolling out better and better phones (at least, that’s the plan) all the time. As the new year rolls around, many are using the holidays to get themselves a...
We are classified as a managed service provider, which is only helpful if someone knows what managed services are. That’s why we’re taking a few minutes to review what it is that managed services are, and what a managed service provider does. What Are Managed IT Services? As technology has improved over time, our capabilities to use it to our...
Everyone likes cool technology gifts. Your family loves them and as the holiday’s approach, many offices hold Christmas parties and have gift swaps where co-workers are always looking to give and receive useful doodads. Let’s take a look at some of our favorite tech gadgets for 2019. AirBar Do you know someone that uses a laptop that doesn’t have a...
Properly managing and maintaining a relationship with clients, customers, and contacts is a critical part of any business, especially if the business in question is actively working to grow. This is what makes a customer relationship management system, or CRM, so useful. Let’s review a few of the signs that your business needs a CRM to stay organized. To do...
Depending on the company, the Internet connection is perhaps the most important part of its IT infrastructure, especially if it has remote workers or multiple offices connected by a Wide Area Network (WAN). Other technologies such as VoIP, screen-sharing, and webinars also benefit from optimized bandwidth. Today, we’ll talk about bandwidth, what your company’s needs are, and how to get...
While the major holiday shopping days have passed us by, many people are still looking for that perfect gift often using the Internet to find it. While online shopping is certainly more convenient, it can also be dangerous. To help keep you safe this season and beyond, we’re reviewing a few practices to protect your identity while shopping online. Stick...
Trend Micro, the developer of the popular antivirus program, has attracted some unwanted attention after a former employee managed to steal customer data and sell it to scammers. These scammers then use this data to call Trend Micro customers. If you use Trend Micro’s antivirus solutions, you’re going to want to pay close attention to any calls you get. What...
It can be easy to slack off when it comes to good password practices. Many users still use the same password across multiple sites and often don’t use secure passwords. Password managers make this a lot easier, but it’s really two-factor authentication (2FA) that can make all the difference. Strong, unique passwords are still important (not all accounts offer two-factor...
Professional services have a reputation for being the important kind of work that has to be learned through experience. However, that reputation doesn’t usually cover these businesses using very much technology, because for a very long time, professional services didn’t. Didn’t, past tense. Nowadays, professional services are experiencing a pretty major shift. While expectations were once based on the amount...
Most businesses make technology decisions with an eye on growth. One technology that is being used more than ever is cloud computing. There are many different benefits that an organization can see by using the cloud. Today, we will address these benefits and explain how cloud computing works to facilitate business growth. Flexibility and Scalability The first major benefit that...
You have goals for your business and most of them will require strategic investment to get off the ground. These projects can have a huge effect on your business. If they go right, your company stands to benefit, but if they go wrong, you are putting your business in jeopardy. It is important that you have a careful and capable...
Do you remember the days when wireless connectivity was primarily associated with computers, or laptops? With today’s advancing technology, virtually anything is able to connect to the internet. We call everything in this category the Internet of Things, or IoT. Your business deserves to have access to tools which will greatly benefit you, and your staff. Knowing which technology will...
Statistically speaking, there’s a pretty good chance that you use Microsoft Office 365 in your business, which means you can use OneDrive, Microsoft’s contribution to cloud-based storage and collaboration. If this is how your users work productively, they are probably already familiar with how they can share these documents – but what if there are some things you don’t want...
Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their...
Your business relies on its servers in order to function – which makes it incredibly important that these servers are sufficiently protected. There are a few practices that you can put into place that will help you to secure your server room. Let’s work our way from the inside out as we review them. Keep Your Power Supplies Backed Up...
With personal privacy being a major public topic, Apple decided to give users more control over their data. Back in July, Apple had admitted that it was holding and listening to recordings of iOS users who use Siri. This wasn’t much of a surprise, since we know that Amazon and Google do the same with their digital assistants. Apple now...
Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the...
Here’s a horror story about an entrepreneur who, at a glance, was following many data backup best practices. Unfortunately, at the end of the day, things didn’t go so well when a crucial task was missed. The Backup That Let Me Down Story from a property manager A little background about me; I was formerly a sales manager, and I...
I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard...
Every IT administrator today needs to be concerned about cybersecurity, as does every private business when it comes to its network. However, the same can’t really be said for the computing resources of the government and other public entities… simply due to the lack of talent available. This lack has even been addressed by the U.S. Department of Homeland Security,...