Reciprocal Technologies Blog Page 1
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Managing a business is difficult enough without technology issues getting in the way of operations. Therefore, when an issue does pop up in a company’s IT, it can be a very frustrating experience for everyone involved. Here are a few common issues that have been known to trip up businesses more than they should. Data leaks and security issues: Considering...

How often does your business have trouble with its phone systems? While the traditional telephone setup might still be present in most offices, there are plenty of organizations out there that have found value in another, more virtual option. Thanks to VoIP, more businesses than ever are using the Internet to take advantage of more dynamic voice features. Here are...

The oldest retailer in the United States disclosed that they had malware installed in their point-of-sale systems that was stealing their customer’s data for a year. 223 Brooks Brothers locations in the United States and its territories were affected by this attack. Once the company was made aware of the potential issue, forensic experts were brought in to investigate the...

Despite the rise in digital documentation and connectivity, the ability to print hard copies of documents is still a requirement in many businesses. However, if not handled with care, printing can quickly become an expensive endeavor. This is just one of a few reasons that a single network printer is a better option for many organizations than a series of...

Managed IT services are all the rage in the business world, and for good reason. They allow businesses of all varieties the ability to focus on their goals rather than their IT maintenance. However, it’s not always easy to understand what every single service offered by MSPs like us provide is. Here are three great IT services in Cincinnati that...

As technology improves, it’s important that businesses that wish to stay competitive implement these advancements. Otherwise, they risk falling behind the curve where the ability to keep up with the demands of the market is concerned. However, many businesses may find that the biggest pushback against incorporating new tech comes from their existing employees. This only makes sense, as human...

At a young age you learned about the circle of life. Despite the fact that computers aren’t alive, they do have a life cycle all their own. Every user should be aware of their PC’s life cycle, since you’ll care for and interact with your computer differently at each stage. To help you make the most out of your PC’s...

If we asked you how effective your current IT support is, what would your answer be? Do you find yourself waiting around for service technicians more often than not? Does it seem like you are always calling support about the same annoying issue? Regardless of who your IT service provider is, if they don’t offer managed IT services, you’re at...

Co-managed services are the IT support sweet spot—a third-party partner handles routine maintenance and monitoring without you having to surrender total control of your company’s infrastructure. Here are three significant benefits a co-managed solution can have on your IT environment. Boost Productivity If you don’t have an internal IT professional or team, your employees will eventually encounter tech issues—if they...

As the new year begins and we say goodbye to 2016, we often reflect on our past success and failures and think of ways to make 2017 the best it can be. For many, technology was a struggle in 2016 with the largest number of cyber attacks and more than 86 percent of the most visited websites suffering significant downtime....

The benefits of cloud computing—lower costs, greater flexibility and easy scalability—are common knowledge. But before you dive in, here are a few important questions to ask before making the transition to cloud. Which cloud model is the best fit for you? Deciding which cloud model will be best for you—public, private or hybrid cloud—comes down to several factors, like the...

Cutting costs is the primary goal for most business owners. They’ll check and double check their books looking for areas that offer a little wiggle room and decide what’s important. What many don’t realize is nearly every business has hidden savings within their IT, they simply lack the time or expertise to find it. Here are three major steps you...

Picture this eerie scene. It’s a dark and stormy night, the winds are howling and tree branches scratch the office windows. Suddenly, the lights flicker, then go out, computer screens turn pitch black, and the hum of the servers goes silent. Then the harsh reality creeps in—your data is gone and your business is now dead in the water. Every...

Every business looks to keep costs down, but the best way to do that differs based on many variables especially when it comes to your IT. Staffing and maintaining an experience IT team is expensive, plus there’s the cost of fixing daily hiccups, constants updates and continually evolving to new technologies to stay competitive. Technology is essential to your success,...

It’s another busy work day when all of a sudden your server crashes and business applications go down. In that split second, email has stopped, conference calls are dropped, and your phones are no longer ringing. To top it all off, you have no idea when you’ll be able to get everything back up and running. Success is Fragile While...

It takes technology to grow, and to support an increasingly complex IT environment, it’s important to partner with a company that can provide the expertise you need to keep that technology up and running, protected and profitable. Many growing businesses look to Managed Service Providers (MSPs)—for good reasons. Whether you have an existing IT department, or work with multiple external...

Has Your Rush to the Cloud Put You at Risk? Your business has high demands, from keeping up with customers and clients to the meticulous daily tasks that ensure your business runs smoothly. Cloud delivers major benefits, including big boosts in productivity and efficiency, but these benefits could be at the expense of significant vulnerabilities. Too often, companies rush to...

Restless nights. Constant headaches. Daily disruptions. However it shows up for you, IT is always on your mind. Why? Because when it’s not working, it can be disastrous for your business. It’s Not a Matter of If, But When Unfortunately, all technology eventually breaks down. You try to stay ahead of the curve, but going from reactive to proactive doesn’t...