Reciprocal Technologies Blog Page 1
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.
Spoiler alert: it isn’t good news. On September 7th, 2017, it was made public that Equifax had suffered one of the largest cybersecurity breaches in history, and as a result, had left 145.5 million consumers in the United States vulnerable to identity theft. Due to a website application vulnerability, the personally identifiable information of these people was exposed from May...
With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media. Social Media...
With all the threats that stand to create problems for your business, it can be surprising to hear that some of your biggest security risks actually derive from your staff, and their exposure to your technology. Less surprising to hear: security issues interfere with the successful operation of your business. Here, we’ve shared a few tips to help your staff...
The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses. What is VoIP?...
Under the current circumstances, remote work is being viewed as the safer option. This has led a lot of businesses to adopt these practices for the time being–you may have already done so. However, some employees have a better grasp of how to properly work from home than others. We’ve put together a few examples of how an employee may...
When reading through Microsoft’s latest Security Intelligence Report you will quickly get the notion that phishing attacks are some of the most prevalent cyberattacks. With businesses forced to use technology to support a remote workforce, this is definitely still relevant information. It, then, becomes extremely important that your business does a quality job of training your employees to spot phishing...
The COVID-19 pandemic has slowed the world down for some time, shutting down nonessential businesses until conditions are controlled well enough for their employees to return to work. In the interim, many businesses have largely shifted to remote operations in as many processes as they can. Many still have questions about remote operations, so we’ve done our best to answer...
Millions of businesses are being affected by the COVID-19 outbreak. As a result, it may not surprise you that you will have to adjust your budget to accommodate the massive amount of changes that we will see when the outbreak is handled and everyday life begins to normalize. Today, we thought we’d take you through some of the financial challenges...
Productivity is a significant challenge for businesses in the best of times, which means that the ongoing COVID-19 pandemic has only complicated things. Now, many businesses are attempting to preserve their productivity by transferring to remote operations. This strategy, if acted upon appropriately, can prove to be effective if the right approach is taken. Let’s go over what this approach...
The COVID-19 pandemic has caused a lot of businesses to rethink their spending strategies, and one side-effect from making cuts to your operational budget is having to deal with your vendor representatives more frequently. Today, we’ll talk about how a vendor management service can not only help you manage your supply chain, but also mitigate the headaches caused by aggressive...
Collaboration has always played a critical role in a business’ success, which is one of the biggest benefits that the cloud offers. Since cloud technology has suddenly become even more important for a business–especially in terms of business connectivity as more people are displaced from the office by the COVID-19 pandemic–we felt that it was an appropriate time to address...
Most computer users have at least a passing familiarity with Portable Document Format files, better known as PDFs. As a tip, we’ll review how a PDF can be created, and even edited. Making a PDF More or less any document you have can be used to make a PDF. The easiest way is to use the Print function, by setting...
In normal circumstances, the virtual private network (VPN) is a great tool for people who work out of the office. With the COVID-19 outbreak pushing a lot of workers out of the office, the VPN has now become an essential part of a business’ day-to-day operations. Today, we’ll define the VPN and tell you why you’ll probably need a VPN...
The COVID-19 outbreak has been a trying time for businesses and individuals, alike. Not much positive has come from it, as people, who typically band together in times of unease, are asked to stay away from each other. This has led to many people turning to their smartphones and Internet connections to communicate with the people they hold dear. With...
Most smartphone users like to get a new phone every year or two. This isn’t just because the hardware or software on newer devices are better, but because after two years, many people have dropped their devices a half dozen times and there are cracks and dings in the device. After two years most device’s batteries start to degrade. Some...
In light of the coronavirus outbreak that swiftly swept across the globe, there have been efforts made by many telecommunications companies to make life easier for their customers. These customers are likely holed up at home, working remotely if possible. One way or another, they are going to want Internet access, and in a show of solidarity, numerous ISPs and...
At this point, it’s hard to believe that anyone needs to be told that cybersecurity is important, but some organizations are still doing the bare minimum to protect their network and data. That can’t go on forever. Today, we thought we would discuss how to put together a cybersecurity policy that covers all the bases, and will give you the...
If you are a subscriber of this blog, you know that each week we create content that aims to educate people about the value of managed services and the growing importance of information technology. Today, we thought it would be useful to put together a glossary of some terms that we regularly use to ensure our readers understand what we...
“Redundancy” isn’t typically viewed as a good thing, but when a disaster strikes, it can become a good thing very quickly to have a redundant copy of your data. March 31st is World Backup Day so let’s take a moment and examine why a certain amount of data redundancy is actually welcomed. When so much that has to do with...
Each day, the news surrounding the Coronavirus pandemic gets closer and closer to home, and with new restrictions being levied each day, businesses are some of the hardest hit organizations. Today, we will discuss how file sync and sharing platforms can help your business immensely as this situation plays out. How Coronavirus is Impacting Businesses As of this writing there...