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Reciprocal Technologies Blog

Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The Value Social Media Has for Your Business Today

The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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Collaboration Is a Big Deal for Businesses

Collaboration Is a Big Deal for Businesses

“Un pour tous, tous pour un,” was made famous by Alexandré Dumas’ The Three Musketeers. The collaboration of the Musketeers: Athos, Aramis, Porthos with the brave and clever D'Artagnan makes for great fiction, but for the average business, the act of working together for a single goal possible is less heroic, but still mandatory. Let’s take a look at modern collaboration.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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Tip of the Week: Improve Collaboration With Process

Tip of the Week: Improve Collaboration With Process

Like a well-oiled machine, any business needs its internal components to line up correctly, interacting with the others to accomplish the ultimate goal of the device. This is more or less how we always describe collaborative processes in the context of your IT. Here, however, we’re going to focus our tip on ensuring these processes are directed by employees who are ready to collaborate as well.

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A Hosted VoIP System Comes with Real Benefits

A Hosted VoIP System Comes with Real Benefits

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

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Does Messaging Actually Slow Down Productivity?

Does Messaging Actually Slow Down Productivity?

While email remains an important facet of professional business communications, the instant message is of rising importance in office environments everywhere. While any one of many factors may contribute to this shift, it provides those businesses that adopt it great advantages to their internal processes, and might even aid in their cybersecurity.

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Vendor-Caused Headaches Are Not Necessary

Vendor-Caused Headaches Are Not Necessary

You provide a good or service to your clients, and therefore, could be considered a vendor to them. Similarly, your organization depends on the goods and services of other organizations, making your business a client as well. All of this can become quite complicated and convoluted, which brings up the question of how you’re managing all of these loose ends. Are you keeping your vendors managed as well as you should be?

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Do You Know Everything that VoIP Can Do?

Do You Know Everything that VoIP Can Do?

Voice over Internet Protocol, or VoIP, has been widely accepted by the business community as an excellent communication tool. This is due to both the cost savings that VoIP offers, as well as the many, many features that are inherently bundled into the solutions available. There may be more of these features than you may realize. Here, we’ll review some of these features, and disprove some misconceptions along the way.

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Your Emails Won’t Be Secure Without these Safeguards

Your Emails Won’t Be Secure Without these Safeguards

Are your employees putting your organization’s security at risk due to poor email practices? This is a question that all business owners need to consider--especially if you deal in sensitive information. We recommend that all businesses utilize a two-pronged approach to email security, including both technology measures to secure communications on the technical side and training to secure on the human side.

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How Word Got Around in a Galaxy Far, Far Away

How Word Got Around in a Galaxy Far, Far Away

Science fiction is filled with incredible technology, especially in terms of how the characters communicate. This is especially true in the epic space opera Star Wars. Fortunately for viewers like you and me, some of the communication devices and technologies used a long time ago, in a galaxy far, far away, may not be so far off.

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These Collaboration Technologies Create Opportunities for Growth

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Today’s business environment is more competitive than ever before, and one of the ways that organizations are attempting to overtake others in their industry is through the use of dynamic technology solutions. By effectively leveraging productivity tools, employees can collaborate in never before seen ways and exceed all expectations.

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