Reciprocal Technologies Blog Page 1
Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The headlines hyping up ransomware as a dangerous threat are not exaggerating. It really is as bad as it seems, although there is often a fair amount of embellished information on what ransomware exactly is and what it does. Let’s take some time to review what ransomware is and how your business can handle it in an appropriate way. Ransomware...

It sincerely seems that every other day features news of another cyberattack, and it isn’t uncommon for the word “ransomware” to be tossed around an awful lot. Let’s take a few moments to go over—or review—what ransomware is, and arguably more importantly, how to handle any you or your team encounters. Ransomware is an Unfortunately (But Understandably) Common Tactic Ransomware...

The cloud has become a hugely popular resource for businesses of all sizes to lean on for a multitude of needs, many using it for some form of data storage. While using the cloud for this means, however, it is wise for you to do everything available to secure the data you’ve stored there. Let’s go over a few things...

The smartphone app ecosystems today are extraordinarily vast. The Google Play store has over 3.5 million apps available, while the Apple App store has over 1.6 million apps. The question becomes, with so many different applications available on these platforms, how can you be so sure that the apps you are downloading to your mobile device are secure? Let’s take...

Anyone who has spent a considerable amount of time in a professional occupation knows that meetings come with the territory. After all, running a business requires a lot of coordination, communication, and teamwork, and meetings are opportunities for employees to gather and discuss important business-related ideas. However, the amount of time wasted and misused on unnecessary meetings is a topic...

Smartphones are, in a word, ubiquitous. With 86.29% of the global population owning a smartphone in 2023 (according to Statista), one would think—pretty justifiably—that the smartphone market is doing pretty well indeed. The opposite is actually true. Let’s take a quick look at the smartphone market and its decreases, as well as the lack of innovation that is largely blamed...

There are a few options out there for businesses to turn to for IT management. Many hire an in-house IT team, and many of them suddenly find that their in-house team is exceptionally busy. Some may even find that not everything is able to be accomplished by this team simply because of how many challenges are on the ever-growing docket....

The best thing you can do for your employees is provide a good work experience, but what do we mean when we say this? In essence, you spend a lot of time trying to find the best fit for your organization, so you want to invest a solid amount of effort into making sure they stick around. This goes beyond...

There is a lot made of the importance of productivity when it comes to running a business. Of course, without a consistent output, revenue growth is impossible. As a result, many workers expect the same kind of effort that they give. When they don’t see that effort, tensions can get high and they can get stressed out pretty easily. Today,...

Email is crucial to the success of any business, but it also might contain sensitive information that is meant for the eyes of your organization—and its clients—only. Most modern email platforms give you tools you need to secure your email solution, so let’s go over how you might enable these features and what they look like. For the purposes of...

VoIP technology has revolutionized the way businesses communicate, offering productivity tools and features designed to streamline operations. VoIP (Voice over Internet Protocol) allows businesses to make and receive calls from any phone in their building or remotely, without relying on traditional telephone systems. Common VoIP features include auto attendant, call forwarding, call routing, caller ID blocking, and more—these all combine...

With the Internet cementing itself as one of the best tools to get work done, it’s easy to forget just how sluggish it used to be back when it first became available for use. Internet speeds have undergone some dramatic shifts over the years, so let’s remember the good old days when it took ages to do just about anything...

Let me ask you a question: how do you balance the prevalence of remote work with the fact that a lot of company resources should only be stored on-site? A VPN—or virtual private network—provides the answer for many businesses. Let’s examine what a VPN actually is, and how it helps to protect your business’ data as you access it from...

The blockchain is a technology that has really taken off in the past couple of years, with many people asking if the same technology behind cryptocurrencies can be applied to other uses and applications. Let’s consider how the blockchain might be used outside of cryptocurrency and in various industries—particularly for security—in the future. What is the Blockchain? Also known as...

Businesses today have more options than ever before for their needs. With so many vendors available outside your typical in-house office environment, you can get most of the services you need via outsourcing. That said, there are certain processes you shouldn’t outsource, even if you think it might be a good idea. Administration You shouldn’t be outsourcing the jobs of...

Remote work is now more common than it has ever been before, so we want to ensure that you are informed about the security implications of switching from in-house operations to remote or hybrid operations. Let’s discuss some practical ways you can implement remote work security policies and procedures. Securing Your Remote Operations is a Multi-Faceted Process To get started,...

There are so many threats out there that there are positions dedicated within companies to protecting network infrastructures and managing cybersecurity strategy. This alone should be enough to get you to take it seriously. With your employees controlling the “keys to the castle,” i.e., passwords, you need to make sure that you have a solid password strategy in place so...

Now that AI tools are more publicly accessible than ever before, the question of whether or not it’s good for business looms ever closer. These tools are limited in their capacity to help, but they do show enormous potential that could be indicative of success in the future. Let’s go over some of the questions people have about AI tools....

Bad news for T-Mobile users, they’ve suffered another data breach. Hackers have gained access to customer data for nearly 37 million individuals, including both pre-paid and subscription-based accounts. Let’s look at what has happened and what knowledge you might apply to your own network security practices. Why Did This Happen Again? This hack occurred thanks to a tactic known to...

There’s a misconception in the business world that being too nice will make you appear as a pushover, but as far as cliches go, “Nice guys finish last” doesn’t have much supporting evidence in favor of it. You Don’t Have to Be a Jerk to Make Progress Even if the stereotype of the office jerk is all over the place,...