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Reciprocal Technologies Blog

Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Remember the Equifax Breach? Here’s an Update

Remember the Equifax Breach? Here’s an Update

Spoiler alert: it isn’t good news.

On September 7th, 2017, it was made public that Equifax had suffered one of the largest cybersecurity breaches in history, and as a result, had left 145.5 million consumers in the United States vulnerable to identity theft. Due to a website application vulnerability, the personally identifiable information of these people was exposed from May until July of that year.

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The Value Social Media Has for Your Business Today

The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

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The Benefits of Switching to VoIP

The Benefits of Switching to VoIP

Every business needs some sort of telephone system. If you are looking to save some money, a Voice over Internet Protocol (VoIP) platform is a good place to start. However, VoIP can do more than just trim down your communications spend. There are many other options that VoIP can open up for the benefit of your business’ efficiency and productivity.

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Even If You Don’t Hear About Small Business Breaches, They Happen

Even If You Don’t Hear About Small Business Breaches, They Happen

If you have a bank account or a credit card, chances are you’ve been made aware of a hack or a data breach. Big organizations are more frequently being breached, forcing them to run damage control for the often millions of customers affected. News coverage often bashes these big organizations, but what about smaller ones? The truth is, smaller businesses are breached just as often, with the consequences being just as severe. 

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Will U.S. Leaders Consider Data Privacy?

Will U.S. Leaders Consider Data Privacy?

Over 90 percent of people in the United States feel like their data is out of their control, and judging from the impression that the European Union’s General Data Protection Regulation left on the world, it’s surely not going to be the last piece of privacy legislation that is issued. Still, will it be enough to urge certain governments and organizations to practice what they preach? The results could have long-lasting effects on businesses, as well.

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Tip of the Week: Improve Collaboration With Process

Tip of the Week: Improve Collaboration With Process

Like a well-oiled machine, any business needs its internal components to line up correctly, interacting with the others to accomplish the ultimate goal of the device. This is more or less how we always describe collaborative processes in the context of your IT. Here, however, we’re going to focus our tip on ensuring these processes are directed by employees who are ready to collaborate as well.

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Look to Technology to Shift Your Business’ Prospects

Look to Technology to Shift Your Business’ Prospects

For the average small business, technology use isn’t always a make-or-break scenario. Sure, there are some technologies that everyone uses nowadays. Inventory and point of sale systems, social media, and wireless Internet are some that you’ll often find used by small businesses. If, as small business owner, your plan was to enhance your company’s exposure to technology, cost may temper your expectations. Today, we look at some solutions that would be useful to your business, but will they break your budget?

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Could Your Business Benefit from E-Commerce?

Could Your Business Benefit from E-Commerce?

Commerce has been fully embraced by the Internet, with online stores slowly phasing out many brick-and-mortar establishments. While you may not be in too much danger, depending on what you offer, you may also have the opportunity to leverage this trend in your favor. Below, we’ve outlined a few factors to help you decide if e-commerce is the right fit for you.

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Small Businesses Need Comprehensive Communications

Small Businesses Need Comprehensive Communications

Does your business suffer from chronic miscommunication? Chances are that your business is not the only one. Small businesses often lack the ability to invest in solutions designed to cut down on communication problems in the workplace. To help your company’s workforce improve communication and collaboration, we’re going to discuss some of the many ways that you can implement technology to eliminate miscommunication in the workplace.

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What Is the Real Value of IT for Small Business?

What Is the Real Value of IT for Small Business?

It’s important that your business get as much value out of your technology as possible, but this is often easier said than done. There isn’t an easy answer to how you can get the most out of your technology. Even if you implement a brand-new solution, who’s to say that you don’t actually need it or use it? Cutting costs is more important now than it has ever been, and for small businesses hoping to save on IT support, there’s no time like the present to secure your business’s future.

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What Every SMB Should Know When Selecting an IT Service Provider

What Every SMB Should Know When Selecting an IT Service Provider

Identifying a qualified managed service provider can be challenging--especially if you don’t know what to look for. You should be able to gauge the worth of an IT provider based on a couple of key qualifications, just like you would if you were selecting an employee. What are some of the primary features that you want to look for in a managed service provider?

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Software as a Service Is Helping Small Businesses

Software as a Service Is Helping Small Businesses

What kind of software does your business use to keep operations moving forward? Depending on what industry you are in, you might find it increasingly painstaking to procure and manage the software titles your organization uses, particularly if yours is a small business that has limited capital to invest in its software. Nowadays, however, the acquisition of software doesn’t have to be troublesome, as software as a service (SaaS) is providing organizations with limited resources access to software it normally could not afford.

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It’s Not Even Close: Why Network Printers are Better Than Consumer Printers for SMBs

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Despite the rise in digital documentation and connectivity, the ability to print hard copies of documents is still a requirement in many businesses. However, if not handled with care, printing can quickly become an expensive endeavor. This is just one of a few reasons that a single network printer is a better option for many organizations than a series of local printers.

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