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Reciprocal Technologies Blog

Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Update Google Chrome, Says Homeland Security

Update Google Chrome, Says Homeland Security

Look, we get it… it’s one thing to hear it from “those IT guys” about how important software updates are. We’re into this stuff, after all, so we worry about things like that more. However, we’re hoping that a warning from Homeland Security to update Google Chrome will have a little more weight.

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Do a Better Job of Managing Your Support Costs

Do a Better Job of Managing Your Support Costs

Your IT budget might be a mess or it might be on point, but regardless of where you are on that front, you’ll come to face some situations that could be handled better. Today, you can optimize some of the most egregious financial requirements your business has regarding your technology--its IT support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

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Why Businesses are Embracing Network Monitoring

Why Businesses are Embracing Network Monitoring

Your technology infrastructure is perhaps one of the most important elements for your business, which means that you need to be sure that it is always prepared to perform as it should. Unfortunately, this can sometimes be a challenge. Let’s go over how you can address this challenge so that you can accomplish as much as possible.

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How We Streamline IT Support for You

How We Streamline IT Support for You

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

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Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

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Delivering Efficiency with Managed IT, Part III

Delivering Efficiency with Managed IT, Part III

When a person reaches out to you for your business acumen, you help them because you know more than they do. Why else would they ask? The best thing you can do for your business is to use technology effectively. The only way you’ll know you are doing that is if you see the increased productivity, efficiency, and profitability often cited as reasons to invest in technology. In part three of our series about managed IT services value, we will take a look at the role of consulting, and how it brings big benefits in many different aspects of your business.

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Why You Shouldn't Ask Just Anyone for Tech Advice

Why You Shouldn't Ask Just Anyone for Tech Advice

When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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How You Can Benefit from RMM

How You Can Benefit from RMM

It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.

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Vendor-Caused Headaches Are Not Necessary

Vendor-Caused Headaches Are Not Necessary

You provide a good or service to your clients, and therefore, could be considered a vendor to them. Similarly, your organization depends on the goods and services of other organizations, making your business a client as well. All of this can become quite complicated and convoluted, which brings up the question of how you’re managing all of these loose ends. Are you keeping your vendors managed as well as you should be?

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Why Managed Services Are a Great Option for Small Businesses

Why Managed Services Are a Great Option for Small Businesses

Technology is critical to the success of your business. You rely on it for productivity, efficiency, and security. Your organization can’t run as intended without constant access to important data and systems. If a business can’t afford to maintain and implement adequate technology solutions, they will often pay untrained employees to do what they can, but this comes with too many risks to be effective.

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