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Reciprocal Technologies Blog

Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

3 Solutions that Can Fuel Business Growth

3 Solutions that Can Fuel Business Growth

The small business owner has to commit to changing the way that you look at his/her business. It’s not always easy. When demand makes you think bigger, your technology spend becomes a major priority. Let’s take a look at some of the changes a growing business has to make. 

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3 Technologies Your Business Can Use Right Now

3 Technologies Your Business Can Use Right Now

A lot of people didn’t take the novel Coronavirus seriously when it was first discovered outside of China in late February. Now four months later, as the pandemic rages on, people continue to work from home, have their hours cut, or be completely out of a job. For the business owner, this period has been filled with difficult decisions, including halting all major IT projects. If your business is looking for a solution to help them add the technology they need at a price that works for this period, here are three useful options.

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VoIP Is a Strong Communications Option

VoIP Is a Strong Communications Option

Over the past few years, VoIP has become an extremely popular solution for small businesses. In fact, 30 percent of today’s businesses use some sort of VoIP platform. There are many reasons why businesses are making the switch to VoIP. Today, we’ll explain a few. 

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Avoiding Cybersecurity Placebos in Your Business

Avoiding Cybersecurity Placebos in Your Business

When it comes to your business, especially its technology, some of the buzzwords you hear floating around can be pretty convincing, almost intoxicating. Unfortunately, like most buzzwords, many of these are aggrandized beyond their worth to the average small-to-medium-sized business. Let’s take a look at how this can impact a business’ perception of its cybersecurity, as well as dig into the reality behind these terms.

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Cybersecurity Training Must Be a Priority

Cybersecurity Training Must Be a Priority

The nature of many of today’s businesses is building one product over and over and over. When you have that level of repetitiveness, it helps people find their niche, yes, but it can also result in the attention given to the task to suffer. While a disengaged employee is nothing new, they can cause some operational problems. By and large, a couple of staff hiccups won’t have a huge impact on your business, unless that lack of engagement impacts your cybersecurity. That’s because there are some threats out there that could absolutely cripple your business’ ability to sustain operations. Today, we’ll talk about how to get your staff to care about malware, hackers, and the like. 

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Managing Your IT Inventory

Managing Your IT Inventory

Could you tell me when the last time your routers were updated? How about when your servers were last maintained? How old is the hardware in your office? Where would someone go to get a new keyboard? If you don’t know the answers to these questions it is possible that your IT is not properly inventoried. This month, we’ll discuss the importance of keeping a technology inventory.

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Shifting IT Strategies as Your Business Grows

Shifting IT Strategies as Your Business Grows

There is a saying that you hear a lot in business: Plan for the worst, hope for the best. This is typically related to data redundancy, cybersecurity, or one of any other proactive steps a business should take to control the continuity of their business. What happens when you plan for the worst, but the best comes to fruition? What happens when your business consistently meets demand, prospers without issue, and grows quickly? Today, we will take a look at some issues the small business owner has to deal with when his/her business isn’t so small anymore. 

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Three Ways Your Business Can Embrace the Cloud’s Benefits

Three Ways Your Business Can Embrace the Cloud’s Benefits

With the development of business technology, tools have been introduced that provide greater and greater benefits to organizations that use them. Perhaps the most useful that we have today, the cloud, has enabled businesses of all sizes to take advantage of far better tools than were available to them before. Let’s take a closer look at some of them.

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Net Neutrality Sneaking Back Into Social Consciousness

Net Neutrality Sneaking Back Into Social Consciousness

The COVID-19 outbreak has been a trying time for businesses and individuals, alike. Not much positive has come from it, as people, who typically band together in times of unease, are asked to stay away from each other. This has led to many people turning to their smartphones and Internet connections to communicate with the people they hold dear. With a national reliance on Internet connections there have been some new voices (and some familiar ones) advocating for the return of net neutrality. Today, we’ll remind you what net neutrality is and why this situation has people calling for a change. 

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Your Cybersecurity Policy Will Come to Define Your Business

Your Cybersecurity Policy Will Come to Define Your Business

At this point, it’s hard to believe that anyone needs to be told that cybersecurity is important, but some organizations are still doing the bare minimum to protect their network and data. That can’t go on forever. Today, we thought we would discuss how to put together a cybersecurity policy that covers all the bases, and will give you the peace of mind that you are actively combating today’s most present threats to your network, infrastructure, and data. 

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Understanding Tech Acronyms

Understanding Tech Acronyms

If you are a subscriber of this blog, you know that each week we create content that aims to educate people about the value of managed services and the growing importance of information technology. Today, we thought it would be useful to put together a glossary of some terms that we regularly use to ensure our readers understand what we are referencing. 

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Network Attached Storage Explained

Network Attached Storage Explained

A business’ data is one of its biggest assets. For the smaller business, large portions of an IT budget can be spent storing data. One way to keep costs down and maintain control over all this data is by utilizing Network Attached Storage (NAS). 

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Break/Fix Breaks Budgets

Break/Fix Breaks Budgets

If you were asked to describe your average tech support experience, chances are that you remember a time when you had to either wait around for the technician to come around, dealing with downtime the entire time; or, worse yet, unplug your technology and schlep it across town to the break/fix store only to be told that it may be done in the next few days (code for over a week). Today, we’ll tell you how managed IT services can keep you from playing the waiting game. 

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Securing Where IT and OT Meet

Securing Where IT and OT Meet

Over the past two decades, business technology was largely separated between information technology (IT)--that is, the business’ computers, networking equipment, and peripherals--and operational technology (OT): all other technology. As IT advanced, so has OT, which today presents many of the same risks that IT always has. Today, we will take a look at how to secure your business by focusing on where your IT meets your OT.

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Is It Time for a Technology Refresh?

Is It Time for a Technology Refresh?

Your business is always looking for ways to improve its operations. The more efficiently you do business, the more productive your company will be. To accelerate this growth many businesses look to information technology to build that added efficiency. Today, we will go over when you should consider upgrading your systems, and what benefits you can see from doing so. 

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The Potential Detriments of Migrating to the Cloud

The Potential Detriments of Migrating to the Cloud

There are a lot of benefits of moving your business to the cloud. Typically, we promote the reduction in capital expenditures, the 24/7 availability, and all the other features you can gain. The cloud is a useful tool for all types of business computing functions. Today, large sections are moving their business to the cloud, but is it really right for you? Let’s look at how cloud computing can potentially be detrimental for your business.

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Looking at Half a Century of Technology

Looking at Half a Century of Technology

2020 is just a week old, and as a technology company, we are proud to promote the use of technology. To celebrate 2020, we thought it would be interesting to take a look at just how far technology has come in the past 50 years. 

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Speed Things Up with Solid State Drives

Speed Things Up with Solid State Drives

Using a slow computer can be very frustrating; and, since there is a laundry list of things that can cause your computer to slow down, you may have a difficult time troubleshooting the problems. Slow computers can be filled with viruses or malware, they can have too many applications running in the background, or they could just be getting old. If your computer is relatively new and in healthy condition, but is starting to slow, one upgrade can make a big difference.

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A Few Smartphones to Consider Going into 2020

A Few Smartphones to Consider Going into 2020

If there is any computing device that has fully entered the mainstream, it’s the smartphone. This means that there is public demand for the best - and manufacturers pay attention, regularly rolling out better and better phones (at least, that’s the plan) all the time. As the new year rolls around, many are using the holidays to get themselves a little something for 2020.

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Signs Your Business Is Ready for Customer Relationship Management

Signs Your Business Is Ready for Customer Relationship Management

Properly managing and maintaining a relationship with clients, customers, and contacts is a critical part of any business, especially if the business in question is actively working to grow. This is what makes a customer relationship management system, or CRM, so useful. Let’s review a few of the signs that your business needs a CRM to stay organized.

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