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Reciprocal Technologies Blog

Reciprocal Technologies has been serving the Indiana area since 2013, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Self-Healing Networks on the Horizon

Self-Healing Networks on the Horizon

These days, if you are not taking cybersecurity seriously, then you are waiting for something bad to happen that could potentially destroy your business for good. While the number of threats out there has increased significantly over the past couple of decades, so too has the number of powerful security options out there. In fact, one way that you can leverage these solutions to your advantage is to use “self-healing” security software, the concept for which is pretty neat.

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ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

If you use almost any Apple products, you’ll want to check for and apply an update that will prevent your devices from being spied on. Apple has just issued an emergency software update for a critical vulnerability that was recently discovered.

The new updates were pushed out on Monday, September 13th, 2021, and include a major security fix for the Apple iPhone, Apple iPad, Apple Watch, and Apple Mac computers and laptops.

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The Proper Use of Technology Can Be the Key to a Better Business

The Proper Use of Technology Can Be the Key to a Better Business

Modern businesses need to take advantage of every opportunity they can get in today’s crowded marketplace, almost regardless of the industry they work in. One great way to gain an advantage is to put technology in place that can significantly enhance how your business works, inside and out.

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A New Ransomware Awareness Tool is Making the Rounds

A New Ransomware Awareness Tool is Making the Rounds

Ransomware is such a major problem for computing-dependent organizations that even government agencies are getting involved, equipping businesses and organizations with tools to help themselves identify whether or not they are at risk of these attacks. The most recent addition to this group, the United States’ Cybersecurity and Infrastructure Security Agency (CISA) have made their Ransomware Readiness Assessment, or RRA, available as part of its Cyber Security Awareness Toolset.

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Tip of the Week: How to Delete Temporary User Settings

Tip of the Week: How to Delete Temporary User Settings

How often do you run out of storage space on your computer? Hopefully, never. If you notice your computer’s hard drive is filling up but you aren’t adding a lot of files to the drive, it might be temporary files such as cookies and browser cache files taking up space.

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7 Important Hardware Terminologies to Know Regarding Computing Technology

7 Important Hardware Terminologies to Know Regarding Computing Technology

As a business owner in a sector that is not necessarily dedicated to technology, chances are that you do not need to know everything there is to know about computer hardware. That being said, it helps to have a passable knowledge of the various hardware terms you might use on a daily basis. This will especially make it easier for you to talk to your technician or your service provider—whoever handles your technology.

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3 Easy Steps to a Digital Transformation

3 Easy Steps to a Digital Transformation

Technology has enabled some of the greatest changes in the business world, so it makes sense that your company should try to implement it as needed. Unfortunately, it can be a bit confusing, especially if you have not thought about it in recent years. Thankfully, there are three pillars that can hold up a digital transformation strategy and enable change for your business. 

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Tip of the Week: Shortcuts for Your Internet Browsing Convenience

Tip of the Week: Shortcuts for Your Internet Browsing Convenience

People are spending a lot of time online, especially as of late, with many working remotely and using tools and resources sourced through the Internet. In light of this, it seems to be an opportune time to review a few useful shortcuts that can help speed up one’s Internet browsing.

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You Should Be Training Your Staff on Phishing Tactics

You Should Be Training Your Staff on Phishing Tactics

Phishing attacks are a major problem that all businesses must be prepared to handle. Sometimes it comes in the form of messages or web pages designed to steal information from your employees, but other times it might come in the form of phone calls asking for IP addresses or network credentials under the guise of your IT department. It’s especially important that your staff members understand how to identify these tricks, and it all starts with phishing training.

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Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

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What You Need to Do to Keep Your IT Projects from Failing

What You Need to Do to Keep Your IT Projects from Failing

The process of implementing new technology for your business can be a tiresome, frustrating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Let’s take a look at some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your company.

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How to Tell If Your IT Training is Insufficient

How to Tell If Your IT Training is Insufficient

While the right IT solutions can be a major benefit to your business and its processes, this will only be the case if your team members are trained to use them correctly. Let’s go over some of the training that you need to prioritize in order to ensure your team is ready to use your technology the way it should be used.

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The “New Normal” Has More to Do with Technology than It Doesn’t

The “New Normal” Has More to Do with Technology than It Doesn’t

The COVID-19 pandemic has forced many businesses to respond quickly and radically change operations, but despite the circumstances, productivity is still at the center of most business professionals’ minds. If we can learn more about how businesses have managed to thrive even in the face of the pandemic, we can learn more about how to succeed when things get back to “normal,” whatever that looks like, particularly in regards to technology and the role it has played over the past year and a half.

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What is the Konami Code?

What is the Konami Code?

If you’re familiar with the combination
Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start, chances are good that you grew up in the 80s. This is because this combination of buttons is the infamous Konami Code, a cheat code that video games (and others, including some websites and software) have continued to reference since it first appeared in 1986.

Let’s examine the Konami Code’s origins, as well as the various ways it has been used since.

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Unsupported SonicWall Products Vulnerable to New Ransomware Attack

Unsupported SonicWall Products Vulnerable to New Ransomware Attack

A new ransomware threat has surfaced, this time targeting unpatched and end-of-life products in SonicWall’s line of Secure Mobile Access (SMA) 100 series and Secure Remote Access (SRA) products. The threat is currently being exploited in the wild, so if you utilize these devices in your business, it is your responsibility to take action to mitigate damages caused by these ransomware attacks now.

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4 Reasons to Ditch That Landline Telephone Solution and Get VoIP

4 Reasons to Ditch That Landline Telephone Solution and Get VoIP

Believe it or not, there was a time when a technology as prevalent as the landline was an exciting new solution for businesses, but that time has long since passed. These days, there are better options available for your communications needs. In fact, these modern tools might just be powerful enough to convince you to ditch your landline entirely in favor of them!

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Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

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Long-Shot Technologies that Show Some Promise for the Future

Long-Shot Technologies that Show Some Promise for the Future

When looking forward, it’s often useful to consider developing technologies to gauge what you might have access to in the future. Admittedly, a lot of these technologies can sound like a long shot at best (and ludicrous at their worst). However, some of these could very well transition into the business environment. Let’s consider a few out-there concepts that we might see gaining traction at some point in the future.

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An Investment into the Cloud is Different Than an Investment in On-Prem

An Investment into the Cloud is Different Than an Investment in On-Prem

Cloud technology has shifted the way that many businesses operate in their day-to-day, offering advantages that were once a business owner’s pipe dream. Of course, there are now different ways that businesses can embrace these advantages. Let’s compare your options to determine which one better matches up to your needs.

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Going Paperless Can Have Interesting Benefits for Your Business

Going Paperless Can Have Interesting Benefits for Your Business

No matter what type of business you run, we are sure that you have paper documents of some sort filling up a filing cabinet somewhere. These paper documents might be signed contracts by employees, clients, or just about anything else out there that you need to file and store away for later. These documents can take up a ton of space, though, so what is the business to do? The answer is simple: go paperless.

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