Reciprocal Technologies Blog

We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and get the technology assistance your business needs? The answer: managed IT services.

Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.

With all the doom and gloom surrounding cybersecurity, it’s easy to get lost in the negative aspect of technology advancement. That being said, however, we do really love technology, and advancements in smartphone technology, in particular, have made amazing strides and led to great achievements in business and elsewhere. We just wanted to take today to appreciate smartphones and how incredible they are.

Mobile devices are crucial to the productivity and success of modern businesses, but they bring with them countless opportunities for security risks and issues. To combat this, you need to be cognizant of these risks and manage the permissions of your applications. Let’s discuss how you can manage the permissions you grant applications on your Android smartphone.

Your employees will look to you to provide guidance throughout the workday, so you should do your best to use the communication mediums at your disposal to stay in touch with them. Granted, the average business has many different ways of communicating information to employees, especially in the wake of a global pandemic which forced many employees to work remotely. That said, communication is more important than ever; what services or solutions can you use to foster communication and aid your employees in their day-to-day responsibilities?

As we enter the third quarter of the year, now is as good a time as ever to reevaluate how you are spending your IT budget. According to Gartner, your IT spending might actually be increasing, assuming it’s in line with what your organization wants and needs. Are you being intentional with your IT spending? Where are you investing it? Are you spending it on avenues for continued growth? Gartner’s study might yield some interesting ideas which you can call upon to inform your own spending practices.

Whether you are sitting on a warm beach, taking a scenic train ride out into the countryside, or camping at the foot of a mountain, a vacation can be a great way to disconnect from the everyday buzz of work and screens. Although, if you are like me, you probably bring a few screens with you… let’s assume you keep it to a minimum. Either way, it’s important to not set yourself up for failure when you get back.

More small businesses than ever before are selling products, goods, and services to their loyal customers, which means they need ways to process these transactions. Enter the point of sale system, a business’ preferred tool to process transactions in a retail environment. What goes into a successful point of sale system, and how can you use one for your business?

Your business runs on its data, and without an infrastructure to support your operations, your productivity will be dead in the water. Most businesses choose to host their data on servers, and if you know anything about these complex pieces of machinery, you know that managing and maintaining them can be an involved process. Let’s go over some best practices to ensure you manage your server infrastructure appropriately.

Just about everyone has a smartphone these days, but it takes a little know-how and self-awareness to use it in a productive way. Instead of your smartphone turning into a time-wasting device, you can use it to get more work done and reduce your stress levels in the workplace. Here are three helpful tips you can implement to use your smartphone in a better, more productive way.

Virtualizing your business’ software is pretty much just keeping it in an online environment, as compared to your own network infrastructure. This means that it lives in the cloud, delivered to you through the Internet. This approach has proved fortuitous for a great many businesses, so it only stands to reason that virtualizing hardware is a reasonable next step.

Technology management is a challenge for small businesses, especially those that have limited resources at their disposal. There are a lot of decision makers that are under the impression that they cannot afford to take proper care of their technology, so they put it off until their technology starts to fail. So, we ask you this question: if not now, when is the appropriate time to take care of your technology?

Cybercrime is a problem that is only getting worse, and as you might expect, it’s no good for business. It puts your organization in a position where it has to take steps toward securing its infrastructure, whether you like it or not. Let’s go over some of the problems associated with cybercrime and why you need to implement these measures sooner rather than later.

We’ve all been in the position where we need to plug something in, but the outlet is completely full. Fortunately, there are devices that can help resolve this problem—but as is the case with most things, one option is notably better for business purposes. Let’s go over what makes a power strip different from a surge protector, and why the latter is a far better option for businesses.

If we asked you what the difference is between productivity and innovation, would you be able to give us a clear answer? The answer is that one facilitates the other, aided by technology to improve operations and free up employees to focus on other, more lucrative tasks. Let’s take a look at how improving productivity can improve innovation, thereby increasing your organization’s ability to do great things.

Businesses these days rely on technology to keep themselves running, and without it, their ability to function can be compromised. Whether it’s a natural disaster or a cyberattack against your organization, you need to be prepared for catastrophic failure. What does this type of failure look like and how can you prepare for it?

There are numerous reasons to update your business’ technology—particularly if this technology is crucial to your business’ processes. However, many businesses still rely on legacy systems. This makes it a challenging prospect to update them appropriately, unless you know what you’re doing. This week, we’re devoting our tip to helping you do just that.

Cloud computing is used by just about all businesses in some capacity, but how much should your company rely on it for its important functions? Let’s discuss some of the options you have for your cloud computing infrastructure and how it can all contribute to your business’ continued success.

Depending on the technology, you might find that a wired connection will serve you better than a wireless one. Therefore, it becomes critical to know how to connect various cables to endpoints around your office. Today, we wanted to give you three practices that will help you ensure that cables are laid effectively and efficiently in your office. By sticking to these, you’ll be able to connect components to your network with ease.

If you want to secure your online accounts, then this starts with proper password practices. A good password can make all the difference in securing an account, and despite us constantly advocating for additional solutions and security measures, you should never discredit the importance of a password. Let’s go over some of the best ways you can use better passwords in your day-to-day lives.