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Microsoft 365 support and migrations
Email, Teams, SharePoint, OneDrive and licensing, set up properly, kept secure and supported by a real person when something acts up. Everyday Microsoft 365 help is part of the unlimited help desk in our plans.
Get a free IT assessment (317) 759-3972
Email moves to Microsoft 365 with zero downtime
Microsoft 365 cloud backup included
24/7/365 support from our own team
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Tell us a little about your business. A real person from our Indianapolis team will reach out right away.
★★★★★ 4.9 starsFrom 38 Google reviews
Local Indianapolis teamOffice in Keystone, on-site when you need us
24/7/365 support from our own teamNo outsourced after-hours call center, ever
In business since 2013Inc. 5000 Regionals: #68 fastest-growing company in the Midwest (2022)
Licensing
The right Microsoft 365 plan for each person
Microsoft has three main business plans. Which one you need depends on the work each person does and how much protection your data needs.
Business Basic
Business email, OneDrive storage, Teams, and web and mobile versions of Word, Excel, PowerPoint and Outlook.
Business Standard
Everything in Basic, plus the desktop versions of the apps, for people who live in Word and Excel.
Business Premium
Everything in Standard, plus advanced cyberthreat protection and device management.
Many businesses pay for licenses they don’t use, or the wrong mix. We’ll review yours and recommend the right plan for each person. Microsoft also sells versions of these plans with Copilot included.
Migrations
Moving to Microsoft 365, without the mess
We move your email from any email platform into Microsoft 365 (formerly Office 365) with zero downtime, so your team keeps sending and receiving email the whole time. A good migration is mostly planning. Timing depends on how many people, mailboxes and files are moving, and we’ll give you a schedule after a free assessment. Here’s what we move and how.
From Google Workspace
Email, calendars, contacts and files moved to Microsoft 365, with your team trained on the new setup.
From any other email platform
GoDaddy, older hosted email, on-site Exchange servers or anything else, moved to Microsoft 365 without losing old messages.
From a file server
Shared drives moved to SharePoint and OneDrive, with permissions cleaned up. See cloud services.
Step 1
Plan
We list every mailbox, shared drive and device, and agree on a move date.
Step 2
Prepare
We set up Microsoft 365 and copy your data ahead of time.
Step 3
Switch
Email and files switch over with zero downtime, and we’re on hand to help your team.
Step 4
Settle in
We fix stragglers, train your team and retire the old system.
Set up right
Teams, SharePoint and OneDrive that make sense
Microsoft 365 is only as useful as its setup. We organize it around how your business actually works.
- Teams channels that match your departments and projects
- SharePoint sites for shared company files, with the right people allowed in
- OneDrive for each person’s own work files, synced to their laptop
- Shared mailboxes and calendars for front desks and teams
- New hires set up, and people who leave locked out, the same day
Security
The security settings most businesses miss
Out of the box, Microsoft 365 leaves a lot switched off. We check and fix the settings that matter.
- Multi-factor authentication for everyone
- Advanced email protection against phishing and spam
- Microsoft 365 cloud backup of email, OneDrive, SharePoint and Teams, included in OmniSupport365
- Admin accounts limited to the people who need them
- Device security on Business Premium, and more with OmniSecure365
Getting ready for Copilot
Microsoft Copilot works with whatever files each person can open. Before you turn it on, we clean up who can see what, so it doesn’t surface files people forgot they had access to.
Reviews
Quick help, from real people
★★★★★Google review
“Reciprocal responded to my request for assistance to download an app on my business laptop — it was installed within 10 minutes. Amazing!!!”
C
Cynthia KerstiensGoogle review
FAQ
Microsoft 365 questions
Isn’t Microsoft 365 already backed up by Microsoft?
Microsoft keeps the service running, but it isn’t a full backup of your data. Deleted or overwritten files can be gone for good after a short window. That’s why Microsoft 365 cloud backup is included in OmniSupport365.
Will we lose email during the move?
No. We copy your mail ahead of time and plan the switch to keep disruption small. Your team keeps working, and we’re on hand for questions.
Which Microsoft 365 plan do we need?
It depends on the person. Some staff only need Business Basic, while people who handle sensitive data benefit from Business Premium. We’ll recommend the right mix after a free assessment.
Do you sell Microsoft 365 licenses?
Yes. We resell and manage your Microsoft 365 licenses, so each person has the right plan and you’re not paying for licenses nobody uses.
Can you help with just Microsoft 365, without a full plan?
Yes. We take on one-time Microsoft 365 projects, like a migration or a cleanup, for businesses that aren’t on a plan. Every project is quoted up front after a free assessment.
Get more out of the Microsoft 365 you already pay for.
Start with a free assessment. We’ll review your licenses, security settings and setup. A real person from our Indianapolis team will reach out right away.