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AI RECEPTIONIST
An AI receptionist that answers every call, so you never miss a customer
It answers your business line in a natural voice, day or night. It answers common questions, books appointments and sends you the lead. When a caller needs a person, it hands them to your team.
Get a free AI consultation (317) 759-3972
Answers 24/7/365
Books appointments
Hands off to a real person
Book your free AI consultation
Tell us a little about your business. A real person from our Indianapolis team will reach out right away.
★★★★★ 4.9 starsFrom 38 Google reviews
Local Indianapolis teamOffice in Keystone, on-site when you need us
24/7/365 support from our own teamNo outsourced after-hours call center, ever
In business since 2013Inc. 5000 Regionals: #68 fastest-growing company in the Midwest (2022)
What it does
What an AI receptionist does
Answers every call
No more voicemail during busy times, lunch breaks or when the front desk is on another line.
Books appointments
Checks your calendar and books, moves or cancels appointments.
Answers common questions
Hours, directions, services and the other questions your team answers all day.
Sends you the lead
Takes the caller’s details and what they need, and sends it to the right person right away.
Routes calls
Sends callers to the right person or department, like a good receptionist would.
After hours and overflow
Covers nights, weekends and the moments when every line is busy.
After hours
Open for calls around the clock
A lot of customers call after work, on weekends or during lunch. If they get voicemail, many of them simply call the next business on the list.
An AI receptionist picks up every time, captures what they need and books the appointment, so you start the morning with new business instead of missed calls.
The handoff
A real person when it matters
AI where it counts. A human touch where it matters. When a caller asks for a person, is upset, or needs something only your team can handle, the AI receptionist transfers the call or takes a detailed message.
You decide the rules: what it handles, what it passes on and who gets which calls.
Works with what you use
Connected to your phones, calendar and customer list
The AI receptionist works with any phone, scheduling and customer-list tools, so it fits the systems you already use. It works especially well alongside our business phone systems.
The payoff
Count the calls you miss
For one week, count how many calls go to voicemail or ring out. Then think about what one new customer is worth. That’s the simplest way to see what an AI receptionist could bring in.
It also gives your front desk time back, so they can focus on the people standing in front of them.
Setup
How we set it up
Step 1
Learn your business
We gather your hours, services, common questions and how calls should be handled.
Step 2
Set the rules
We set up what it says, when it books, and when it hands off to a person.
Step 3
Test
We call it ourselves, again and again, until it sounds right and gets it right.
Step 4
Go live
It starts answering, and we review calls with you and keep improving it.
FAQ
AI receptionist questions
Will callers know it’s AI?
You decide how it introduces itself. We recommend being upfront. Most callers simply care that someone picked up and got them what they needed.
Can it transfer to a real person?
Yes. You set the rules for when it transfers a call and who it goes to, and it can take a detailed message when nobody’s available.
Does it work with our current phone system?
Yes. It works with any phone system, plus your scheduling and customer-list tools. It works especially well alongside our business phone systems.
What happens to the call information?
It’s handled with the same care as the rest of your systems. AI security and governance is part of OmniSecure365.
Will it take the place of our receptionist?
It’s there to help. It covers after hours, lunch breaks and busy moments, so your front desk can focus on the people in front of them.
Stop sending customers to voicemail.
Start with a free AI consultation. We’ll show you how an AI receptionist would handle your calls. A real person from our Indianapolis team will reach out right away.