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Our plans: OmniSupport365, OmniSecure365 and Custom Co-Managed
Three ways to work with us: two fully managed plans, one step apart, and a custom option for companies that already have IT staff. Every plan is quoted after a free assessment, with flexible agreement terms.
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24/7/365 support from our own team
Local Indianapolis team
Quoted after a free assessment
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Tell us a little about your business. A real person from our Indianapolis team will reach out right away.
★★★★★ 4.9 starsFrom 38 Google reviews
Local Indianapolis teamOffice in Keystone, on-site when you need us
24/7/365 support from our own teamNo outsourced after-hours call center, ever
In business since 2013Inc. 5000 Regionals: #68 fastest-growing company in the Midwest (2022)
The plans
Three plans, one team
All three come from the same Indianapolis team, with 24/7/365 support that’s never outsourced.
OmniSupport365
Everyday IT, done right. Fully managed support, monitoring and backup for one monthly bill, priced per user and per computer.
OmniSecure365
Everything in OmniSupport365, plus a security team watching your business around the clock.
Custom Co-Managed
For organizations of any size with in-house IT, including companies with thousands of employees. Pick the pieces of either plan your team needs.
Side by side
Compare OmniSupport365, OmniSecure365 and co-managed IT
OmniSecure365 includes everything in OmniSupport365. Custom co-managed plans pick from both columns.
| What you get | OmniSupport365 | OmniSecure365 | Custom Co-Managed |
|---|---|---|---|
| Best for | Businesses that want reliable, fully managed IT | Businesses that also want a full security team | Companies with their own IT staff |
| 24/7/365 monitoring | ✓ Included | ✓ Included | Optional |
| Unlimited help desk support | ✓ Included | ✓ Included | Optional |
| Patch management | ✓ Included | ✓ Included | Optional |
| Microsoft 365 cloud backup | ✓ Included | ✓ Included | Optional |
| Advanced email protection | ✓ Included | ✓ Included | Optional |
| Vendor management | ✓ Included | ✓ Included | Optional |
| Asset management | ✓ Included | ✓ Included | Optional |
| Email signature management | ✓ Included | ✓ Included | Optional |
| Printer management | ✓ Included | ✓ Included | Optional |
| 24/7/365 security operations center (SOC) | — | ✓ Included | Optional |
| Managed EDR (endpoint protection) | — | ✓ Included | Optional |
| SIEM log monitoring | — | ✓ Included | Optional |
| SASE secure access | — | ✓ Included | Optional |
| SGN private tunnel | — | ✓ Included | Optional |
| Phishing simulations | — | ✓ Included | Optional |
| Employee security training | — | ✓ Included | Optional |
| Cyber policies | — | ✓ Included | Optional |
| Quarterly vCIO meetings | — | ✓ Included | Optional |
| Mobile device management | — | ✓ Included | Optional |
| Password management | — | ✓ Included | Optional |
| Dark web monitoring | — | ✓ Included | Optional |
| Application zero trust | — | ✓ Included | Optional |
| Pricing | Quoted per user and per computer after a free assessment | Quoted per user and per computer after a free assessment | Quoted after a free assessment |
| Agreement terms | Flexible | Flexible | Flexible |
Which plan fits
Which plan is right for you?
Not sure? That’s what the free assessment is for. We’ll recommend a plan and explain why.
Choose OmniSupport365 ifYou want IT that just works, with a real person to call and backups you can count on.
Choose OmniSecure365 ifYou handle sensitive data, your insurer is asking questions, or you simply want the most protection.
Choose co-managed ifYou have IT staff and want backup, tools or after-hours coverage, not a replacement.
How pricing works
One flat monthly bill, per user and per computer
Each plan is one flat monthly bill, priced per user and per computer, so your bill only changes when you add people or computers. Help desk support is unlimited and vendor management is included, so there’s no meter running when your team calls.
We quote every plan after a free assessment, because a 10-person office and a 150-person company need different things. You’ll know exactly what you’ll pay before we start, with flexible agreement terms.
Moving up is easy. Start on OmniSupport365 and add OmniSecure365 whenever you’re ready, or when your insurer asks.
Bundle your business phones
Get deep discounts on our business phone system when you bundle it with OmniSupport365 or OmniSecure365. Every VoIP customer gets free desk phones, replaced free every 3 years.
FAQ
Plan questions
Do you charge extra for help desk calls?
No. Help desk support is unlimited and included in both fully managed plans, 24/7/365, from our own team.
Can we change plans later?
Yes. You can move from OmniSupport365 to OmniSecure365 at any time, and co-managed plans can grow as your needs change.
Do you require a long-term contract?
We offer flexible agreement terms. We’ll go over the options with you during your free assessment.
What isn’t included in a plan?
Projects and new hardware are quoted separately. Everyday support, monitoring and everything listed in your plan is covered by the monthly price.
Why don’t you list prices?
Because every business is different, and we’d rather give you a real number than a teaser. The free assessment takes the guesswork out, and there’s no pressure to sign.
Get a real number for your business.
Start with a free assessment. We’ll recommend a plan and give you an exact monthly price. A real person from our Indianapolis team will reach out right away.