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MANUFACTURING
IT support for manufacturers
Manufacturing IT support from our Indianapolis team, for plants across Indiana and nationwide: shop-floor and office networks kept apart, ERP that stays up, ransomware protection and support across every shift.
Get a free IT assessment (317) 759-3972
Support across shifts, 24/7/365
ERP and floor network uptime
Ransomware protection
Book your free IT assessment
Tell us a little about your business. A real person from our Indianapolis team will reach out right away.
★★★★★ 4.9 starsFrom 38 Google reviews
Local Indianapolis teamOffice in Keystone, on-site when you need us
24/7/365 support from our own teamNo outsourced after-hours call center, ever
In business since 2013Inc. 5000 Regionals: #68 fastest-growing company in the Midwest (2022)
What matters
Downtime on the floor costs real money
We’re based in Indianapolis, in one of the most manufacturing-heavy states in the country, and we support plants across Indiana and nationwide. We set up IT for the way plants actually run.
Downtime on the floor costs real moneyWhen the network or ERP stops, the line stops. Critical issues get a response within 30 minutes, day or night.
Old machines, new threatsShop-floor PCs and controllers often run older software that can’t simply be updated.
Orders, shipping and suppliersYour ERP, label printers and supplier portals all have to talk to each other.
Networks
Shop-floor and office networks, kept apart
The machines on your floor shouldn’t share a network with email and web browsing. Separating them means a phishing email in the office can’t reach the equipment that runs production.
We design end-to-end wired and wireless networks for offices, warehouses and plant floors, including Wi-Fi that reaches every corner.
- Separate networks for production, office and guests
- Business-grade firewalls and switches
- Wi-Fi for warehouses and scanners
- A backup internet connection that takes over automatically
Systems
ERP and line-of-business apps
ERP and line-of-business apps
The servers, cloud systems and connections your ERP and production software depend on, monitored and backed up.
On-site or cloud
We help you decide what belongs on-site, near the machines, and what’s better in the cloud.
Planning and consulting
A second opinion on aging equipment, budgets and what’s worth doing next, including business continuity.
Ransomware
Ransomware and manufacturers
Manufacturers are a favorite target, because every hour of downtime adds pressure to pay.
- 24/7/365 security monitoring and managed endpoint protection with OmniSecure365
- Backups with protected off-site copies, and restores we test regularly
- Application zero trust, so only approved software runs
- A recovery plan that says which systems come back first
Supplying the Department of Defense?
If your contracts include CMMC requirements, tell us during your free assessment and we’ll talk through what your IT needs.
Plans
The same plans, set up for your industry
Every industry gets the same two plans. What changes is how we set them up around your software and rules.
OmniSupport365
Fully managed IT: monitoring, patching, backup and an unlimited help desk for one monthly bill, priced per user and per computer.
OmniSecure365
Everything in OmniSupport365, plus a security team watching your business around the clock.
FAQ
Manufacturing IT questions
Can you support our second and third shifts?
Yes. Support is 24/7/365 from our own team, so a problem at 2 a.m. gets a real person on the phone.
Our floor PCs run old software. Can you secure them?
Often, yes. When a machine can’t be updated, we limit what it can reach, keep it on its own network and watch it closely.
Do you work with our ERP vendor?
Yes. Vendor management is included, so we work with your ERP and software vendors when something goes wrong.
Can you help with a new building or line?
Yes. We plan cabling, Wi-Fi, internet and equipment before you move in. See hardware, networking and office moves.
IT that fits the way your industry works.
Start with a free assessment. We’ll look at your software, your rules and your busy seasons, and show you which plan fits. A real person from our Indianapolis team will reach out right away.