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IT services for small and mid-sized businesses
Everything you need from an IT partner, from everyday help desk support to cybersecurity, Microsoft 365, phones and practical AI. We fully manage IT for small and mid-size businesses and back up in-house IT teams at larger organizations, all from our office in Keystone, with a real person on the phone 24/7/365.
Get a free IT assessment (317) 759-3972
24/7/365 support from our own team
Local Indianapolis team
Quoted after a free assessment
Book your free IT assessment
Tell us a little about your business. A real person from our Indianapolis team will reach out right away.
★★★★★ 4.9 starsFrom 38 Google reviews
Local Indianapolis teamOffice in Keystone, on-site when you need us
24/7/365 support from our own teamNo outsourced after-hours call center, ever
In business since 2013Inc. 5000 Regionals: #68 fastest-growing company in the Midwest (2022)
Our plans
Start with a plan, not a pile of invoices
Our monthly plans bring support, monitoring and security together under one predictable price. Every plan is quoted after a free assessment, with flexible agreement terms.
OmniSupport365: managed IT
Our base plan. We monitor, patch, back up and support everything for one monthly price, with unlimited help desk support.
OmniSecure365: managed IT + security
Everything in OmniSupport365, plus a security team watching your business around the clock.
Custom co-managed IT
Already have IT staff? Pick just the pieces you need, like help desk overflow, security tools or projects.
Not sure which one fits? Compare all plans →
Services and projects
Services that plug into your plan
Your plan covers the day-to-day. These are the services and projects that come up as your business grows.
Microsoft 365
Email, Teams, SharePoint and licensing set up properly and kept secure, plus moves from any email platform with zero downtime.
Cloud services
Move file servers and apps to the cloud when it makes sense, and keep what doesn’t on-site.
Backup & disaster recovery
Backups that are tested, and a plan for the bad day, so a dead server or ransomware doesn’t become a lost week.
Data recovery
A failed drive or deleted files? Stop using the device and call us. We’ll tell you what can be done.
Business phone systems
A cloud phone system with free desk phones for every VoIP customer. Discounted when bundled with a plan.
Hardware, networks & office moves
New PCs and laptops, Wi-Fi, cabling, servers and moving day, handled from start to finish.
AI for business
AI that gets work done, without adding headcount
Not another chatbot that writes fancy emails. We build AI that does real work, connects to the apps and systems you already use, and runs on IT we already secure.
AI Agents
Custom AI workers that handle real tasks like data entry, invoices and reports. They connect to any app or system you use.
AI ReceptionistNEW
Answers every call, books appointments and sends you the lead, even after hours.
Microsoft Copilot
Set up right on the Microsoft 365 you already have, with your files and permissions ready for it.
AI Security & Governance
Rules and safeguards so your team can use AI without leaking client data. Part of OmniSecure365.
Industries
IT support for the way your industry works
Healthcare offices, accounting firms and law firms each have their own software and rules to follow. We set up your IT around them.
HealthcareAccounting & CPA firmsLaw firmsManufacturingSchoolsNonprofits
Why us
Why businesses switch to us
1
We answer, and we explain
You talk to the people who will fix your problem, and they tell you what happened in plain English.
2
Our own people, 24/7/365
After-hours calls are never outsourced. Nights, weekends and holidays, you get our own team.
3
Fast, real responses
Critical issues get a response within 30 minutes. A response means a real tech on the phone, not a ticket receipt.
4
One team for everything
Help desk, security, Microsoft 365 and AI from one local team. Vendor management is included, so we deal with your other vendors too.
★★★★★Google review
“Ripley and Nathan Ban were quick to respond to my support ticket and solve the problem with me online! Thanks to them and everyone for a very quick response – you guys are great as usual.”
J
Jeff BellABA Advisors
FAQ
IT services questions
What IT services does a small business actually need?
At minimum: someone to call when things break, monitoring and updates so fewer things break, backups you’ve tested, and email protection. Most businesses that handle client data also need stronger security. Our free assessment tells you what you have, what’s missing and what can wait.
How much do IT services cost?
Our plans are one flat monthly bill, priced per user and per computer, quoted after a free assessment, so you’re never paying for things you don’t need.
Can you help with a one-time project if we’re not on a plan?
Yes. We take on one-time projects, like a Microsoft 365 move or an office move, for businesses that aren’t on a plan. Every project is quoted up front after a free assessment.
Do you only work with Indianapolis businesses?
We’re based in Indianapolis and support businesses across Central Indiana, including Fishers, Noblesville, Carmel, Westfield and Zionsville. We also support clients in other states, since most IT work happens remotely.
Find out what your IT really needs.
Start with a free assessment. We’ll show you what’s working, what’s at risk and which plan fits. A real person from our Indianapolis team will reach out right away.