Managed IT is a commonly used term used to describe a broad suite of IT services for organizations. It’s the virtual IT equivalent of managed care (i.e., managed IT vs. cybersecurity), meaning it helps improve the quality of protection through various processes and technologies to manage risk, such as outsourcing some systems.

Cybersecurity is a complicated and ever-changing concept, as it combines many things. Cybersecurity providers typically focus on improving the security of their clients (organizations) through various technologies to manage cyber risk. The best way for an organization to manage its cyber risk is to outsource some or all of its IT operations—this is where cybersecurity intersects with managed IT.

The scope of work

Managed IT is an umbrella term, as it covers a wide variety of work including IT security. Cybersecurity refers specifically to IT security mechanisms and processes. While managed IT includes things like infrastructure management, cybersecurity is more encompassing, focusing on monitoring and hardening the system (i.e., improving security) and cloud-based SaaS solutions for various business needs (email, calendar, etc.)

Processes to manage risk

The process of securing an organization’s IT infrastructure is a complex one and involves numerous tools, technologies, and services. Tools come in the form of security software such as firewalls, network monitoring tools, and backup processes. Technologies are also present in this process as they are the building blocks for these tools. Resources could be from server space to cloud-based SaaS applications (such as email). Anything that contributes to security has to do with managing cyber risk towards improving it.

Support-related processes (workplace, network, equipment)

In contrast, cyber risk management involves outsourcing some or all of an organization’s IT operations (back office applications and services) to secure its IT infrastructure. This includes the processes and measures that help keep an organization’s assets safe. There is no exact set of services and metrics involved in the process, as it depends on the organization’s size, structure, and needs.

Organizational costs

The expenses for managed IT technology, services, and support are lower than those for cybersecurity. This makes it easier for organizations to afford to implement such a strategy. The benefits of outsourcing are less of a burden—the money is more efficiently spent on other parts of the business that require more security. And perhaps most importantly – with managed IT, the whole organization benefits from cybersecurity rather than just a few dedicated individuals in each department within one or two groups.

Monitoring and controlling the environment

Managed IT covers the role of monitoring and controlling the environment. The factor that differentiates managed IT from cybersecurity is that the latter includes monitoring and hardening network and system controls. Whereas with cybersecurity, this is part of a broader process that provides for other aspects, such as implementing advanced security technologies combined with a well-equipped staff.

Data location and storage policy (local or remote)

Data location is one of the aspects that can vary in managed IT. For example, some applications are hosted on servers in the clients’ data centers. This could be referred to as local data storage. Cybersecurity would usually require secure remote data storage over the Internet in accordance with all security protocols, such as security keys and certificates.

Key Takeaways

Managed IT and cybersecurity are two parts of a more extensive process in which the former plays a more support-related role. The best way for an organization to improve security is to outsource some or all of its IT operations—this is where managed IT comes in. A managed service model is the best option for businesses, as it helps them manage their needs while also focusing their budget on other areas like sales, marketing, and customer relations.