If you do it manually, your business is spending countless hours on implementing patches and security updates. That’s not even mentioning the many other tasks that pile up if your technicians are simply too busy to get to them. Wouldn’t it be nice if these routine maintenances could be issued without the need for an on-site visit? Automation maintenance and management can certainly be worth the investment.
Remote Monitoring and Management, or RMM, can be used to take advantage of some of the greatest benefits out there for small business technology maintenance. Here are just a few of them.
Patching and Updates
Keeping your business’ applications up-to-date is vital to the success of your organization. Unfortunately, it can be a time-consuming process that eats up too much of your company’s resources to be effective. Depending on the number of workstations, servers, and network components your business has, this process could range from a short amount of time to an incredibly long and drawn-out process. A dedicated monitoring and management service can help you apply patches without the provider being on-site to do the work. This means that they can be applied as they are released, removing the need to manually install updates every time they are issued. Furthermore, these patches can be applied en masse, building (and maintaining) a more agile network and infrastructure.
Network Security Management
You need to react to threats to your infrastructure, but you also need to prevent them from reaching your network in the first place. If you can detect attacks and deflect them immediately, you can prevent a considerable amount of attacks. This is made simply by implementing remote security management. Offsite technology support makes this possible by alerting technicians in the event of any type of breach, giving them the tools they need to battle incoming security issues.
Save Time and Resources
When you take advantage of remote monitoring and management, your business gets immediate relief without waiting for the technician to arrive on-site to resolve the issue. Most issues can be resolved without the visit, so this ultimately winds up saving your business plenty of time and money. Plus, if you’re not the one administering patches and updates, you will have resources available to work on other important initiatives.
Does your company want to take advantage of remote monitoring and maintenance? Reach out to Reciprocal Technologies at (317) 759-3972.